Location: Regina, SK Position Type: Full-Time About Us: We are a leading automotive service provider specializing in tire sales, installations, and repairs. With a reputation for excellence in customer service and a commitment to quality, we have become a trusted destination for drivers seeking reliable tire solutions. We are now seeking an experienced Tire Shop Manager to join our team and lead our tire shop operations. Job Summary: As the Tire Shop Manager, you will be responsible for overseeing all aspects of our tire shop operations. Your primary focus will be on managing a team of tire technicians, ensuring efficient workflow, maintaining exceptional customer service, and driving profitability. This is a hands-on role that requires a strong technical background in the tire industry along with excellent leadership and managerial skills. Responsibilities: • Lead, motivate, and supervise a team of tire technicians, providing guidance, training, and performance feedback to ensure optimal productivity and customer satisfaction. • Oversee daily operations, including scheduling, inventory management, order processing, and service quality control. • Maintain a safe and organized work environment, adhering to all relevant health and safety regulations. • Develop and implement sales strategies to drive tire and service sales, meeting or exceeding revenue targets. • Ensure exceptional customer service by resolving customer inquiries, complaints, and escalations in a timely and professional manner. • Collaborate with other departments within the company to optimize overall operational efficiency and customer experience. • Conduct regular performance evaluations and provide coaching and development opportunities to enhance employee skills and knowledge. • Stay up to date with industry trends, new products, and advancements in tire technology to make informed business decisions. • Manage relationships with tire suppliers and negotiate favourable pricing and terms. Qualifications: • High school diploma or equivalent; further education in business administration or a related field is a plus. • Minimum of 6 years of experience in the tire industry, with proven experience in a managerial or supervisory role. • Strong technical knowledge of tires, including installation, repairs, and maintenance. • Excellent leadership and interpersonal skills, with the ability to inspire and motivate a diverse team. • Proven track record in achieving sales targets and driving profitability. • Exceptional customer service skills and the ability to handle customer complaints and inquiries with professionalism and empathy. • Proficiency in using computer systems and software applications relevant to the position. • Strong organizational and multitasking abilities, with keen attention to detail. • Knowledge of health and safety regulations related to tire shop operations. • Excellent communication skills, both verbal and written. Benefits: We offer a competitive salary commensurate with experience, along with a comprehensive benefits package that includes medical, dental, and vision coverage, a retirement savings plan, paid time off, and opportunities for career growth and advancement within our expanding organization. How to Apply: If you possess the skills and experience required for this position, please submit your resume, along with a cover letter highlighting your relevant qualifications and achievements, to email@example.com . We appreciate all applications, but only those selected for an interview will be contacted. Note: We are an equal opportunity employer and do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable laws.