This 4-in-1 phone/answering system/plain paper fax/copier is ideal for any small business as there are many helpful features, and they all work perfectly well (I just no longer need it). FEATURES: PHONE: Caller ID, View & Call Back, Storing Caller Info, Erasing Caller Info, Speaker, and more DISTINCTIVE RING: Can use 2 or more #s on a single line, can program a ring pattern for fax ANSWERING MACHINE: Record a Greeting, Memo Message, Remote Operation, Voice Mailbox FAX: Send Manually or with Navigator Directory, Broadcast Transmission, Receive Manually or Auto COPY: Besides printing a fax onto plain paper, you can also use it as a copier to make copies INCLUDES: - Panasonic KX-FP215 Phone/Answering System/Plain Paper Fax/Copier unit - Handset, Power Cord, Telephone Line, Paper Tray, A4 Paper Guide - 6 x 30-meter brand new rolls of fax ink film with cartridges (plus what fax film is left in the unit) - Operating Instructions Manual